Last time you visited a hi-fi dealer did they:
- Really listen to what you want?
- Use their demo facilities as effectively as they could?
- Have staff who were fully versed in the art of the demonstration?
- Know how to set up systems to get the optimum performance?
- Know how to show you the merits of one product over another?
- Provide you with a solution to improve your enjoyment of music and movies?
   or
- Do they just sell hi-fi equipment that they like?
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